Rocket A – Privacy Policy

1. Name of the Business Operator

aix Inc.
〒151-0061
3F, Hatsudai Center Buildeing 1-51-1 Hatsudai,Shibuya-ku, Tokyo, Japan

This Policy applies to all services and digital properties operated by aix Inc. under the “Rocket A” brand. Our primary mission is to provide transparent and reliable user-acquisition services through safe and responsible data handling.

2. Personal Information Protection Manager

David Min
Representative Director and President

Personal Information Inquiry Desk
Contact Form: https://rocket-a.com/contact-us/
Address: 〒151-0061
3F, Hatsudai Center Buildeing 1-51-1 Hatsudai,Shibuya-ku, Tokyo, Japan

To ensure the secure management of personal data, we appoint a dedicated Personal Information Protection Manager who supervises internal compliance, vendor management, data security controls, and incident response processes.

3. Scope of This Privacy Policy

This Policy explains how Rocket A collects, uses, stores, and safeguards personal information of:

End users who earn points or rewards
Advertisers using Rocket A for campaign execution
Media partners supplying ad inventory
Website visitors, business partners, and contractors

The scope includes all online and offline data handling activities, including:

Membership processes
Reward distribution
Ad tracking and performance measurement
Fraud monitoring
Customer support
Financial settlement

Our goal is to ensure data transparency, user control, and secure processing across all Rocket A services.

4. Categories of Personal Information Collected

We collect only the minimum necessary information to operate, optimize, and secure our services.

4.1 Information Provided Directly

This may include:

Name, email address, phone number,address
Account information (members / advertisers / partners)
Company details and role information
MMP(Mobile Measurement Platform) AD Tracking Information

4.2 Automatically Collected Technical Information

In alignment with standard AdTech practices, we may collect:

Advertising identifiers (IDFA, AAID or hashed values)
Device information (model, OS, language, carrier)
IP address, browser type, user-agent
Click and conversion timestamps
Campaign identifiers and engagement logs
Postback data from MMPs
Fraud detection metadata (device fingerprinting indicators)

4.3 Information from External Sources

We may obtain limited data from:

Media partners
Measurement partners (AppsFlyer, Adjust, Airbridge, etc.)
Financial institutions (for Transaction both of client & partners)
Identity verification or fraud-prevention vendor.

5. Purpose of Use of Personal Information

We use personal information exclusively for the purposes described below. Rocket A does not use personal data for unrelated activities or sell data to external parties.

5.1 Service Operation for Members(offerwall users)

Provide point/reward-based features
Authenticate campaign participation
Prevent duplicate or fraudulent completions
Issue and manage points or benefits
Handle redemption requests
Respond to inquiries

5.2 Service Operation for Advertisers & Media Partners

Execute and optimize advertising campaigns
Verify conversions, installs, and engagement based on MMP data
Generate analytical reports and performance dashboards
Detect invalid traffic (IVT)
Manage billing and settlement processes

5.3 Service Improvement

Analyze service usage patterns
Enhance fraud detection
Improve quality and reliability of reward experiences
Develop new features and refine optimization algorithms

5.4 Compliance & Risk Management

Legal and regulatory compliance
Responding to government or regulatory requests
Preventing system misuse

Each purpose of use is directly tied to service delivery, system reliability, fraud prevention, and lawful compliance requirements.

6. Provision of Personal Information to Third Parties

We do not provide personal data to third parties except in situations required for service operation or legal compliance.

We may share information with:

Financial institutions for redemption transactions
Measurement partners for campaign verification
Media partners (limited to anonymized or hashed identifiers)
Service providers such as cloud vendors, payment processors, analytics tools

In each case:

Only minimum required data is shared
Contractual safeguards ensure confidentiality and security
Data is not used beyond the intended operational purpose

7. Entrustment (Outsourcing) of Personal Information

Rocket A may outsource certain operations to qualified vendors.
Examples:

Cloud hosting providers
Payment processors
Anti-fraud systems
Customer support tools
Analytics providers

We ensure:

Vendors meet our strict security standards
Processing agreements are established
Continuous monitoring and audits are performed

8. Cookies and Tracking Technologies

Rocket A uses cookies and similar technologies for:

Session management
Device authentication
Campaign measurement
Fraud detection
User behavior analysis (non-personally identifiable)

Advertising Identifiers (IDFA/AAID):

Used only for anonymous attribution, optimization, and fraud prevention.

9. Cross-Border Data Transfers

If personal data is transferred to countries outside Japan, we ensure that:

Adequate protection for exsiting data
Contractual measures (e.g., SCCs) are implemented.

10. Data Retention Policy

We retain personal information only as long as necessary for:

Completing the purposes of use
Legal compliance (e.g., accounting laws)
Fraud prevention audits
Dispute resolution

11. Rights of Individuals (Data Subject Rights)

Users have the right to request:

Purpose-of-use notification
Disclosure of retained personal information
Correction, addition, or deletion
Suspension of use
Erasure of personal data
Suspension of third-party provision

12. Voluntary Nature of Providing Personal Information

Providing personal information is voluntary.
However, certain services may be unavailable if essential data is not provided (e.g., reward issuance or identity verification).

13. Security Measures

We implement a comprehensive security program, including:

Role-based access controls
Encryption at rest and in transit
Firewall and intrusion detection systems
Regular security audits and penetration tests
Incident response protocols
Employee compliance training

14. Children’s Privacy

Rocket A does not target or knowingly collect personal information from anyone under 16.
If such information is discovered, it will be deleted promptly.

15. Changes to This Privacy Policy

We may update this Policy due to:

Legal or regulatory changes
Service expansion
Operational updates

Changes will be announced on this webpage, and the “Last Updated” date will be modified accordingly.

16. Contact Information

aix Inc. – Personal Information Inquiry Desk
Personal Information Protection Manager: David Min
Contact Form: https://rocket-a.com/contact-us/
Address: 〒151-0061
3F, Hatsudai Center Buildeing 1-51-1
Hatsudai,Shibuya-ku, Tokyo, Japan